Withdrawal Form

Under the UK Consumer Contracts Regulations 2013 you may cancel your order within 14 days of delivery without giving a reason. You can use the model cancellation form below, or simply email us the same information - the form is optional, not a requirement. Registering your return by email first also gets you the return address fastest.

Model cancellation form

(Complete and return this form only if you wish to cancel the contract.)

To: SoleVair - Ronny Slotosch (sole trader), Jügesheimer Weg 32, 63500 Seligenstadt, Germany, email: info@offen.de

I hereby give notice that I cancel my contract of sale of the following goods:

Ordered on / received on:

Order number:

Name of consumer:

Address of consumer:

Signature of consumer (only if this form is notified on paper):

Date:

What happens next

We confirm receipt of your cancellation by email and send you the return address. Return the goods within 14 days of notifying us. Once the return arrives and has been checked, we refund within 5 business days to your original payment method. Full details: Refund policy.

Business information
SoleVair - Ronny Slotosch (sole trader)
Jügesheimer Weg 32, 63500 Seligenstadt, Germany
info@offen.de
+49 176 64148260
Support hours: Monday to Friday, 8:00 AM to 2:00 PM GMT/BST (UK time), email and phone